Clarify infrastructure conditions before service begins.
Hosting location, service providers, backups and recovery targets require confirmation. Availability of 99.9% is a target, not a measured result.
Track your work in one workspace
Cases, clients, documents and finance are managed under one account. Web and mobile access depends on permissions and service conditions.
Entrance · authentication · role and permission check · per-company separation
- 01/13 · Cases
- 02/13 · Calendar and tasks
- 03/13 · Clients
- 04/13 · Intake and conflicts
- 05/13 · Identity and roles
- 06/13 · Documents
- 07/13 · Invoices
- 08/13 · Payments
- 09/13 · Subscription
- 10/13 · AI
- 11/13 · Notifications
- 12/13 · Integrations
- 13/13 · Reports
At every sign-in your identity and role are verified, the connection is encrypted and you reach only your own firm's data. The full layered protection is on the security page; to connect your own systems see Webhook and API and integrations.
Which conditions need clarification before you begin?
Confirm locations, providers, capacity and recovery conditions before service begins. Operational conditions depend on published measurements and the agreed service scope.
- Hosting
- Confirmation needed Hosting location and data-processing services are clarified before service begins.
- Availability
- 99.9% target The target and service terms are clarified before contracting.
- Backups
- Conditions to be agreed Backup intervals, retention periods and recovery-test results require confirmation.
- Redundancy
- Confirmation needed Redundancy and capacity are assessed through operational conditions and measurements.
- Connection
- Encrypted Access to the platform uses an encrypted connection.
- Account security
- Multi-step Verification, roles, permissions and an activity record; who reached what is traceable.
- Documents
- Scanned Every uploaded file passes a virus scan.
- Access
- Web · mobile One account on desktop, iOS and Android; Turkish and English.
- AI
- Setup and approval AI model service, processing location, retention and training-use conditions require confirmation. Company setup and approval are required.
- Releases
- Announced Release and maintenance conditions are assessed as part of the service scope.
The availability target is 99.9%; it is not a measured result or an automatic SLA commitment. Measurement and service terms are agreed separately. See system status for notices and vision and mission for our working approach.
Illustrative planned-maintenance flow
The entries below illustrate a communication flow. They are not evidence of an actual maintenance notice, delivery or recovery test.
- Planned maintenance is announced: 17.10.2026, between 02:00 and 03:00.
- A reminder email and an in-app notification are sent.
- Maintenance starts; the system status page shows Under maintenance.
- Maintenance completes and is verified against a backup.
- System status returns to Operational.
What is asked about the infrastructure?
- 01/05
Where is my data kept?
Hosting locations and the services storing documents and backups require confirmation. Review data-processing conditions for the connectors in use; see the KVKK page for scope.
- 02/05
What does the 99.9% availability target mean?
This is an availability target, not a measured result or guarantee. The measurement period and any contractual service-level terms are agreed separately.
- 03/05
Does AI send my data abroad?
Processing location, possible transfers, retention and training-use conditions require confirmation for the selected model service. AI use depends on company setup and approval.
- 04/05
Can I connect my own systems to Vekilaw?
API keys provide permitted data read-only. Webhook subscriptions, signed test dispatches initiated by an authorised user and optional automatic event delivery for a selected branch can be configured; delivery is at-least-once and the receiver must deduplicate. Scope is described on Webhook and API and integrations.
- 05/05
Can I use it on mobile too?
Web and mobile operations depend on your account permissions. Confirm iOS and Android distribution and usage conditions before service begins. Subscription payment is outside the mobile product scope.